SECURITY & DATA

Clear boundaries for your team's work.

Properties depend on accurate work records. ReadyTrak is being developed to control who can access them, preserve useful context, and make meaningful changes accountable.

Read our nine principles

IN THE APPLICATION

Practical safeguards already in the workflow.

These reflect controls present in the application; they are not a claim of independent security certification.

Scoped access

Accounts belong to an organization, with property-level access and action permissions. Records custody is separately delegated by the organization owner rather than granted to every manager.

Protected sign-in

Passwords are checked against one-way password hashes rather than stored as readable passwords. Core write actions use request validation and form protections.

Distinct support records

ReadyTrak product-support conversations are separate from a property's maintenance tickets, with access checks on ticket details and attachments.

Recorded changes

Supported turn, stage, inventory-catalog, and maintenance-ticket changes have accountable revisions and guarded restoration. Inspection answers and template changes retain revisions, but restoration is not universal.

Private photo access

Turn, stage, Punch checklist, inspection, and maintenance-ticket photos are served through permission-checked application routes rather than a public photo directory.

Verified export packages

Authorized management company and property-work exports require a fresh password confirmation. Archives include checksums and a download receipt; background ZIPs are downloadable for 24 hours after preparation and then removed through scheduled cleanup. Customers should independently verify and retain their own copies.

OPERATIONS & RECOVERY

Ask us about the details that matter.

Transport uses HTTPS on the public site. Backup schedule, off-site storage, legally applicable retention requirements, backup encryption, restore testing, and contractual security requirements depend on the actual deployed environment and should be confirmed directly rather than assumed from a feature list.

Ask a security question

What's not being promised here

We do not advertise a fixed recovery time, independently audited compliance certification, or an encrypted-backup guarantee without verification. Security is an ongoing operational responsibility.

STILL BEING BUILT

Some capabilities are not complete yet.

Expanded archive exports

Company-wide and property-work archives are supported, with bounded background preparation where a worker is configured. Date-filtered, multi-volume and directly restorable exports are still under development.

Retention planning and holds

Management can set proposed review ages, record preservation holds, and request Records Custodian review (with password-confirmed solo review where appropriate). Managers can inspect known record dependencies, verify downloaded ZIP integrity and reconstruct exported tables and photographs into a private offline inspection copy. This does not restore a working ReadyTrak installation or independently prove an offsite backup is recoverable. No records are purged or storage reclaimed.

Broader history and recovery

Supported turn, stage, inventory-catalog, and ticket edits can be restored. Older changes and other record types still need more coverage.

Enterprise identity & integrations

SSO/SAML, detailed integration connectors, and advanced API-access controls are not presented as currently available.

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